Política de envío

Shipping Policy

Order Processing:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur.

Shipping Methods:

  • We offer several shipping options including standard, expedited, and overnight shipping. The available options will be displayed at checkout.

Shipment Confirmation & Order Tracking:

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • SACRED TEA LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • SACRED TEA LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

  • We currently do not ship outside the U.S.

Returns Policy:

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Contact Information:

  • If you have any questions or concerns about your order, please contact us at info@sacredtea.net.
  • Return Address: SACRED TEA LLC, 2451 Cumberland Pkwy 300, Ste 3575, Atlanta, GA, 30339.